Bilingual Customer Support Representative
Go2 , El Salvador

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Jun 2, 2021
Last Date
Sep 2, 2021
Location(s)

Job Description

Build your career from home by joining Go2's rapidly growing global remote team.

We are hiring for multiple roles including more traditional ones like service jobs like Customer and Tech Support, Sales and Appointment setters, E-commerce support, etc. We also have some startups we work with doing way less traditional work. We are looking for passionate people with strong English and Spanish speaking and writing skills. In your initial interviews, there will be an emphasis on customer support depending on skillset, experience, and background. We honestly are looking to put people in the role they want to be in and can grow in.

We offer our work from home team members:

  • Competitive compensation - starting salaries range from 3.15 to 5 USD per hour depending on role and experiences
  • All hires receive an appraisal according to performance for the 1st 90 days then every 6 months thereafter
  • Paid time off, holiday and parental leave
  • Real opportunities for career advancement and skills development
  • A community of like-minded people

Work Schedule

This will vary, but majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.

Requirements

  • Updated resume with employment dates
  • At least 1 year BPO straight employment or 1 year accumulated freelance VA or online work experience

Skills

  • Excellent written and verbal English and Spanish communication skills
  • Experience with any Customer Management System
  • E-commerce support experience not required, but definitely a plus
  • Email etiquette and management skills in Gmail
  • Scheduling and managing appointments in Google Calendar
  • Above-average time management

Abilities

  • You care about what you are doing
  • You feel comfortable asking questions
  • You exhibit personal accountability
  • You have a keen attention to detail
  • You are resourceful and are a problem solver
  • You are self-motivated and eager to learn
  • You are a team player
  • You have the ability to multitask and prioritize projects

PC/Laptop specs

  • CPU: At least i3 or AMD equivalent
  • RAM: 8GB
  • Main Drive: SSD
  • Internet: Stable 5 Mbps download and 5 Mbps upload speeds
  • Headset with noise-canceling mic
  • Working webcam

Benefits

  • Maternity amp; Paternity Leave
  • Paid Holidays
  • Paid Vacation Leave
  • Performance Bonus
  • Work from Home

Job Specification

Go2

Information Technology and Services - Bangui, Philippines