Customer Service Agent
epay, a Euronet Worldwide Company, El Salvador

We are looking for a motivated and customer-focused Customer Service Agent to join our team at epay, a Euronet Worldwide Company.

In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. You will be the first point of contact for customers, representing our company and brand.

Requirements

Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Prior customer service experience is preferred
• Knowledge of Microsoft Office applications
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• A positive and friendly attitude towards customers
• Fluency in English is required

Benefits

We are currently looking for Customer Service Representatives for with the following requirements:

English Level (Advanced).

Call Center previous experience is a plus.

We offer:

40 hours per week

Base Salary 650$ + performance bonus

Life insurance 100% covered

50/50 Health insurance (optional)

50/50 Half scholarships (option)

Annual salary appraisal

Internal savings and credits association

Christmas bonus above the law

Opportunities for growth within the company

Job Rewards and Benefits